English
Singin

FAQ

START TRADING ONLINE

HOW DO I START TRADING? +
To start trading, open an account on our platform, verify your identity, deposit funds, and access the trading tools.
WHAT DO I DO ONCE I’VE OPENED AN ACCOUNT? +
Once you’ve opened an account, log in to the dashboard, upload your documents, and make your first deposit.
HOW CAN I VERIFY MY XQtrade PROFILE? +
Go to your account settings and upload a valid government-issued ID and proof of address to verify your profile.
HOW DO I MAKE A DEPOSIT? +
You can deposit funds using bank transfer, credit/debit card, or supported payment gateways in your account area.
HOW DO I CREATE AN ACCOUNT? +
Click on the “Sign Up” button, enter your details, and verify your email to create your account.
WHAT DO I NEED TO DO TO START TRADING? +
After creating and verifying your account, deposit funds and choose your preferred trading platform to begin.

FOREX AND STOCK MARKET HOURS

WHAT TIME DOES THE FOREX MARKET OPEN? +
The Forex market opens at 5:00 PM EST on Sunday in New York and closes at 5:00 PM EST on Friday.
WHAT TIME DOES THE STOCK MARKET OPEN? +
The U.S. stock market (NYSE and NASDAQ) opens at 9:30 AM and closes at 4:00 PM EST from Monday to Friday.

TRADING WITH XQtrade

HOW DOES XQtrade WORK?+
XQtrade provides a trading platform where users can buy and sell financial instruments like forex, stocks, and crypto in real-time.
WHAT ARE THE BENEFITS OF TRADING ON XQtrade?+
XQtrade offers a user-friendly interface, low fees, fast execution, educational resources, and a secure trading environment.
IS XQtrade SAFE?+
Yes, XQtrade uses encryption and complies with industry regulations to ensure the safety of user funds and data.
WHAT IS THE MINIMUM DEPOSIT AMOUNT?+
The minimum deposit amount is $50, allowing traders of all levels to get started easily.
DO YOU HAVE A MOBILE APPLICATION?+
Yes, XQtrade is available as a mobile app for both Android and iOS, enabling trading on the go.
HOW DO I WITHDRAW MONEY FROM MY TRADING ACCOUNT?+
Log in to your account, go to the withdrawals section, choose your payment method, and enter the amount to withdraw.
CAN I OPEN AN ISLAMIC ACCOUNT?+
Yes, XQtrade offers swap-free Islamic accounts compliant with Shariah principles.
CAN I WITHDRAW MONEY FROM A DEMO ACCOUNT?+
No, demo accounts are for practice only and do not involve real money transactions.
WHAT IS THE MINIMUM WITHDRAWAL AMOUNT?+
The minimum withdrawal amount is $20, depending on the payment method used.
HOW DO TRADERS MAKE MONEY?+
Traders make money by buying assets at low prices and selling at higher prices, or by using strategies like short selling or arbitrage.

Here you can find some more detailed information

Click the card you need, and the corresponding Help Center page will automatically open

TRADING PLATFORM
ACCOUNT TYPES
DEPOSITS
STATUSES
MARKET AND PLATFORM EXTENSIONS
VERIFICATION
PROFILE
CUSTOM STRATEGIES